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Website problems

Posted: Tue May 18, 2010 11:42 pm
by SSCBen
We are aware that the website goes down often. I believe the problem stems from an incompatibility between a database abstraction layer we use and PHP 5. In a week or two I will recode the backend to avoid this problem.

Let me know here when the website goes down but the forum is still up.

Re: Website problems

Posted: Sat Jan 08, 2011 6:49 pm
by SSCBen
This problem has persisted. I've contacted our host's support team. Perhaps they will have some ideas about how to solve the problem.

Re: Website problems

Posted: Sat Jan 08, 2011 7:00 pm
by SSCBen
The downtime problem has been fixed temporarily. It was caused by something we were completely unaware of, but our host's support team knew the problem immediately when I described it.

The website may perform slower due to the temporary fix. A permanent fix is coming.

Re: Website problems

Posted: Mon Jan 10, 2011 5:49 am
by martianshark
The main page works right now, but when I clicked on a link besides the home page, this came up:

Fatal error: Non-static method (null)::…À~ôeø[^]ÃÇD$() cannot be called statically in /home/virtual/site178/fst/var/www/html/scms/ADOdb/adodb.inc.php on line 199

Re: Website problems

Posted: Mon Jan 10, 2011 5:10 pm
by Fredcompany
And the main page is back down again (17:09 GMT)

Re: Website problems

Posted: Tue Jan 11, 2011 12:00 am
by SSCBen
Thanks for pointing out problems. I didn't see them, but it sounds like perhaps the permanent fix isn't working right. (The temporary fix worked immediately, but can reduce performance.)

Please post again if you notice any problems.

Re: Website problems

Posted: Tue Jan 11, 2011 12:25 am
by mysterio
Its not working again.

Re: Website problems

Posted: Tue Jan 11, 2011 12:30 am
by C-A_99
Looks like the downtime is shorter; I just accessed the home page sucessfully 4 minutes after the above post.

Re: Website problems

Posted: Tue Jan 11, 2011 8:20 pm
by Specter
Don't know if it's my browser/internet being crappy right now, but the logo at the top of the forum and background image aren't loading.

Re: Website problems

Posted: Tue Jan 11, 2011 10:18 pm
by C-A_99
If all else fails, switch to another host. If the new host doesn't have problems, then this one wasn't worth your money. Although if you know other websites on the same host that never have problems, or if SSC has problems on another host, then it's definitely a problem with the system. (Which I still lack the know-how to assess.)

Re: Website problems

Posted: Wed Jan 12, 2011 3:31 am
by martianshark
It's happening again.

Re: Website problems

Posted: Thu Jan 13, 2011 11:54 pm
by zeda.beta
Still ongoing. And I'm not far along enough in MySQL to offer assistance.

Re: Website problems

Posted: Fri Jan 14, 2011 6:47 pm
by SSCBen
The problem is not related to MySQL. It apparently is related to APC, a PHP caching system. Disabling APC solves the problem immediately, but this is not advisable due to performance decreases. Allegedly upgrading APC should have solved the problem, but it does not appear to have done so.

Anyhow, I've contacted support again. Maybe they could try something else. Edit: Matt will check and post in this thread as necessary. Thanks Matt!

Edit again: It's not clear that other hosts would necessarily be better than Apis in this respect. I've been very satisfied with their work so far, so I don't intend to switch unless someone else wants to take over the head admin. position (in which case I'll keep the hosting, but use it for trettel.org exclusively).

Re: Website problems

Posted: Fri Jan 14, 2011 7:36 pm
by Specter
only thing that works as far as I've clicked is the home page. no other links work. either loading a blank page or that fatal error thing described before.

Re: Website problems

Posted: Fri Jan 14, 2011 8:03 pm
by martianshark
The other pages are working for me right now.