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Posted: Tue May 04, 2004 12:54 am
by blaze
If any of your soakers ever break because of the soaker itself (my cps 4100's trigger randomly broke off) then go to the customer service thing on hasbro's site. I went there to tell them to fix the cps 4100 (I didn't request a new one, just that they are fixed) and they just sent back an email saying that they will ship me a new one (u have to give them your address to send emails and stuff). or if they can't get a cps 4100 (but they can cuz they have them on amazon) they'll give me something else.

my email:
I am sending this email to let the staff at Hasbro know that the SuperSoaker CPS 4100 needs work. The trigger is very weak on it. Just the other day, I was using my CPS 4100, and when I tried to shoot the gun, the trigger broke off. I did not overpump my gun, I just used it normally like I have always used it. Anyways I think that you people at Hasbro should really fix your soakers because if I hear about a weak trigger or any weak parts in your soakers I might not ever buy another one again.

--[im not giving u my name for safety reasons]


the reply:
Hi [im not giving u my name for safety reasons],
Thank you for contacting Hasbro Inc. We appreciate your taking the time to share your concerns with us.
Please be assured that we have shared your comments with the product team.
Since your satisfaction is our ultimate goal, we wish to send you a replacement item, to the address you provided. If the exact item is not available a substitution may be made at Hasbro's discretion.
We hope this solution meets with your approval. Please do not hesitate to contact us if we can be of further assistance.

MORAL: if your soakers break for no reason, contact hasbro to get a new one. DO NOT LIE! that just shows that your stupid and Don't want to earn things u want to cheat.

freakin' awesomed,
blaze

Posted: Tue May 04, 2004 4:41 am
by BlueSmudge
wow, good job, now I can get my big trouble fixed!
hey blaze, give us a link!

Posted: Tue May 04, 2004 9:59 am
by SSCBen
Uhh, they don't make the 4100 anymore and I don't think they'll help you get replacement parts. I forget the form url where you could buy some replacement parts, but I doubt they would give them to you in 2004 even for a gun made in 2002.

Posted: Tue May 04, 2004 2:27 pm
by Spinner
Originally posted by blaze@May 4 2004, 01:54 AM
If any of your soakers ever break because of the soaker itself (my cps 4100's trigger randomly broke off) then go to the customer service thing on hasbro's site.
I can't say I'm impressed with the Hasbro UK service. No reply to my email, so I resent it, no reply to my reply, so I phoned them, only to be told that the best thing for me to buy with my refunded CPS 2500 money was a 3A. :angry:

EDIT: cut down the quotes

Posted: Tue May 04, 2004 4:09 pm
by RacerSoaker445
A 3A?!! OMG, that's not even close!

Posted: Tue May 04, 2004 10:48 pm
by blaze
Originally posted by DoomSoaker@May 4 2004, 04:59 AM
Uhh, they don't make the 4100 anymore and I don't think they'll help you get replacement parts.  I forget the form url where you could buy some replacement parts, but I doubt they would give them to you in 2004 even for a gun made in 2002.
actually, doom, you're wrong. I have seen them in stores and on the web all the time. as far as I know they're the only cps soakers still being made. and even if by freak chance your right, they said they would send a soaker anyways.

and to "BlueSmudge", here's a link.
Hasbro Customer Service
go to the faqs and stuff and then go to the tab next to the instant answers thing that says email us.

Posted: Tue May 04, 2004 10:58 pm
by SSCBen
Well whatever, people said they are only being sold because they are in stock, notice how there was no 2100? Possibly because it's out of stock.

Posted: Tue May 04, 2004 11:12 pm
by blaze
also possible hasbro was impressed at the income from the 4100s more than the 2100s and decided to keep them in market. w/e we'll see when I get my soaker. and also the replacement parts list doesn't have a 4100 trigger. im fixing mine with this stuff called Plastic Welder...3500 lbs. per square inch.

XPBackfire-esque...I just gave out info on how to get soakers to my opponent...

Posted: Wed May 05, 2004 2:18 am
by RacerSoaker445
Watch me call up to see if I can get a new trigger valve and PC.. hehe.

Posted: Wed May 05, 2004 3:29 am
by blaze
sorry for ruining the joke, but u can't. the replacement items for sueprsoakers can be found here SuperSoaker Replacemnt Parts
u print out the form and fill it out and mail it in.

Posted: Wed May 05, 2004 3:31 am
by BlueSmudge
yeah, I saw tha awile ago, I was thinking about getting an extra Super scharger since they break so easily, but it takes 4-6 weeks to deliver!

Posted: Wed May 05, 2004 9:49 am
by SSCBen
That's what I was looking for, they sell most of a PowerPak in there! :D

Posted: Wed May 05, 2004 2:23 pm
by RacerSoaker445
BACKPACK... *Drools*

Posted: Wed May 05, 2004 3:12 pm
by Spinner
Originally posted by RacerSoaker445@May 5 2004, 03:23 PM
BACKPACK... *Drools*
I wonder what backpack it is? 3000, 3200, Big Trouble, Power Pak?

If I had to guess, I would guess the 3200...

Posted: Wed May 05, 2004 10:57 pm
by BlueSmudge
Maybe a universal backpack?