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Old 05-18-2010, 06:42 PM   #1
Ben
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Default Website problems

We are aware that the website goes down often. I believe the problem stems from an incompatibility between a database abstraction layer we use and PHP 5. In a week or two I will recode the backend to avoid this problem.

Let me know here when the website goes down but the forum is still up.
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Old 01-08-2011, 01:49 PM   #2
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Default Re: Website problems

This problem has persisted. I've contacted our host's support team. Perhaps they will have some ideas about how to solve the problem.
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Old 01-08-2011, 02:00 PM   #3
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Default Re: Website problems

The downtime problem has been fixed temporarily. It was caused by something we were completely unaware of, but our host's support team knew the problem immediately when I described it.

The website may perform slower due to the temporary fix. A permanent fix is coming.
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Old 01-10-2011, 12:49 AM   #4
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Default Re: Website problems

The main page works right now, but when I clicked on a link besides the home page, this came up:

Fatal error: Non-static method (null)::…~e[^]D$() cannot be called statically in /home/virtual/site184/fst/var/www/html/scms/ADOdb/adodb.inc.php on line 199
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Old 01-10-2011, 12:10 PM   #5
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Default Re: Website problems

And the main page is back down again (17:09 GMT)
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Old 01-10-2011, 07:00 PM   #6
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Default Re: Website problems

Thanks for pointing out problems. I didn't see them, but it sounds like perhaps the permanent fix isn't working right. (The temporary fix worked immediately, but can reduce performance.)

Please post again if you notice any problems.
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Old 01-10-2011, 07:25 PM   #7
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Default Re: Website problems

Its not working again.
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Old 01-10-2011, 07:30 PM   #8
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Default Re: Website problems

Looks like the downtime is shorter; I just accessed the home page sucessfully 4 minutes after the above post.
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Old 01-11-2011, 03:20 PM   #9
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Default Re: Website problems

Don't know if it's my browser/internet being crappy right now, but the logo at the top of the forum and background image aren't loading.
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Old 01-11-2011, 05:18 PM   #10
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Default Re: Website problems

If all else fails, switch to another host. If the new host doesn't have problems, then this one wasn't worth your money. Although if you know other websites on the same host that never have problems, or if SSC has problems on another host, then it's definitely a problem with the system. (Which I still lack the know-how to assess.)
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Old 01-11-2011, 10:31 PM   #11
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Default Re: Website problems

It's happening again.
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Old 01-13-2011, 06:54 PM   #12
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Default Re: Website problems

Still ongoing. And I'm not far along enough in MySQL to offer assistance.
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Old 01-14-2011, 01:47 PM   #13
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Default Re: Website problems

The problem is not related to MySQL. It apparently is related to APC, a PHP caching system. Disabling APC solves the problem immediately, but this is not advisable due to performance decreases. Allegedly upgrading APC should have solved the problem, but it does not appear to have done so.

Anyhow, I've contacted support again. Maybe they could try something else. Edit: Matt will check and post in this thread as necessary. Thanks Matt!

Edit again: It's not clear that other hosts would necessarily be better than Apis in this respect. I've been very satisfied with their work so far, so I don't intend to switch unless someone else wants to take over the head admin. position (in which case I'll keep the hosting, but use it for trettel.org exclusively).
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Last edited by Ben : 01-17-2011 at 02:46 PM.
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Old 01-14-2011, 02:36 PM   #14
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Default Re: Website problems

only thing that works as far as I've clicked is the home page. no other links work. either loading a blank page or that fatal error thing described before.
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Old 01-14-2011, 03:03 PM   #15
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Default Re: Website problems

The other pages are working for me right now.
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